Director, Crisis Management – Business Resilience
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $145,100 - $268,800 per year
Job Level
Lead
Tech Stack
PMP
About the role
- Lead Centene's enterprise-wide crisis management and business resilience strategy to ensure operational continuity and rapid recovery from disruptive events.
- Drive preparedness, response coordination, and strategic resilience planning across all business units, safeguarding critical services and enhancing organizational agility.
- Direct the development, implementation, and continuous improvement of Centene’s enterprise crisis management and business resilience programs.
- Oversee enterprise-wide response to crises including natural disasters, cyber incidents, and supply chain disruptions.
- Direct the development, documentation, and testing business continuity across all business units.
- Facilitate business impact analyses (BIA) and risk assessments to identify critical processes and vulnerabilities.
- Coordinate crisis communications and stakeholder engagement during disruptive events.
- Conduct regular training, exercises, and awareness programs for crisis management and business continuity.
- Monitor emerging threats and trends, ensuring Centene’s resilience strategies remain relevant.
- Collaborate with executive leadership, risk management, IT, facilities, and other stakeholders to ensure alignment of resilience objectives.
- Ensure adherence to regulatory requirements and industry standards for business continuity and crisis management.
- Monitor emerging threats and trends to evolve resilience strategies.
Requirements
- Bachelor's Degree Business Administration, Risk Management, Emergency Management, Information Technology, or related field required
- Master's Degree Business Administration, Risk Management, Emergency Management, Information Technology, or related field preferred
- 7+ years crisis management, business continuity, or disaster recovery, with demonstrated leadership in high-stakes environments required
- Experience in healthcare, financial services, or consulting preferred
- Certified Business Continuity Professional (CBCP) preferred and Certified Crisis Management Professional (CCMP), CEM (Certified Emergency Manager), or equivalent preferred.
- Master Business Continuity Professional (MBCP) preferred or: PMP (Project Management Professional), or related credentials preferred.
Benefits
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
crisis managementbusiness continuitydisaster recoverybusiness impact analysisrisk assessmentsstrategic resilience planningpreparednessresponse coordinationemergency managementstakeholder engagement
Soft skills
leadershiporganizational agilitycommunicationcollaborationtrainingawareness programsmonitoring emerging threatsstrategic alignment
Certifications
Certified Business Continuity Professional (CBCP)Certified Crisis Management Professional (CCMP)Certified Emergency Manager (CEM)Master Business Continuity Professional (MBCP)Project Management Professional (PMP)