Manager

• Assists in developing, assessing, and coordinating holistic care management activities
• May develop or assist with developing personalized service care plans/service plans for long-term care members
• Educates members and their families/caregivers on services and benefits available
• Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan
• Assists with developing ongoing long-term care plans/service plans
• Coordinates as appropriate between the member and/or family/caregivers and care provider team
• Provides resource support to members and their families/caregivers for various needs
• Monitors care plans/service plans, member status and outcomes, as appropriate
• Interacts with long-term care healthcare providers and partners
• Collects, documents, and maintains long-term care member information and care management activities
• May perform home and/or other site visits to assess member’s needs
• Provides and/or facilitates education to long-term care members and their families/caregivers
• Provides feedback to leadership on opportunities to improve and enhance quality of care

LTSS Service Care Manager

Operation Manager, Japanese Speaker

District Manager

District Manager

Portfolio Manager

Innovation Manager