Care Manager
Centene Corporation
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $55,100 - $99,000 per year
Job Level
JuniorMid-Level
About the role
- Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members
- Provides high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families
- Evaluates the needs of the member via phone or in-home visits
- Recommends and/or facilitates the care plan/service plan for the best outcome
- May perform telephonic, digital, home and/or other site visits outreach to assess member needs
- Develops ongoing care plans for members with high level acuity
- Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team
- Monitors care plans/service plans and/or member status and outcomes for changes
- Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits
- Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner
Requirements
- Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing
- 2 – 4 years of related experience
- Licensed Behavioral Health Professional - LCSW, LPC, LMFT, or RN with BH experience is required based on state contract requirements
- Experience conducting intake assessments and care coordination
- Experience working with adults (18 – 65), legal guardians, or legal representatives of minors is a major plus
- Must have proficient computer skills with Microsoft and Video Conferencing applications (e.g. Outlook, Word, Excel, ZOOM, MS Teams)
- Bilingual – Spanish and English is a plus but not required
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
care managementintake assessmentscare coordinationpersonalized care planshealthcare outcomesbehavioral healthmental healthhigh acuity care planseducation on treatment optionsmonitoring member status
Soft skills
communicationinterpersonal skillsleadershiporganizational skillsfeedback provisioncost-effective decision makingcommunity resource coordinationfamily engagementproblem-solvingempathy
Certifications
Licensed Clinical Social Worker (LCSW)Licensed Professional Counselor (LPC)Licensed Marriage and Family Therapist (LMFT)Registered Nurse (RN) with BH experience