Drives collaboration with the Medicare line of business and IT stakeholders to translate complex business requirements into comprehensive functional and non-functional technical specifications
Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Translates conceptual user requirements into functional requirements
Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders
Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business
Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes
Documents business requirements and potential solutions for system functionality and reporting needs
Requirements
A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
4 – 6 years of related experience or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position
Experience with ServiceNow, MS Office Suite, Excel
Knowledge of health care payer business functions and operations
Knowledge of Agile Software Development; Software Development Life Cycle
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business requirements analysisfunctional requirementsnon-functional requirementssystems modelingprocess modelingrequirement gatheringAgile Software DevelopmentSoftware Development Life Cycledata analysismetrics definition
Soft skills
collaborationcommunicationstakeholder managementproblem-solvinganalytical thinkingattention to detaildocumentationproject impact assessmentchange managementefficiency analysis