Develops, assesses, plans, implements, and coordinates complex care management activities based on member needs primarily focused on behavioral health needs
Develops a personalized care plan/service plan as appropriate/required and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care
Maintains a caseload with higher volume of complex/specialty cases
Monitors member status and outcomes for changes in treatment side effects, complications and clinical symptoms and revises care plan/service plan based on member needs and issues identified including mental health and substance use disorders
Collaborates with healthcare providers and partners (including behavioral) as appropriate to facilitate care coordination and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services
Engages and assists new hire/preceptee during onboarding journey including responsibility for completing competency checkpoints ensuring readiness for Service Coordination success
Requirements
Must have an active New York State Clinical License
Must reside within the tri-state area - New York, New Jersey or Connecticut
Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 4 – 6 years of related experience
Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
care managementbehavioral healthcare plan developmentcase managementclinical assessmenttreatment monitoringcare coordinationsubstance use disorder managementmental health assessmentcompetency checkpoints