Care Coordinator II

Centene Corporation

Care Coordinator II coordinating member outreach, care plans, and referrals for Centene’s healthcare services. Supporting continuity of care through phone outreach, home visits, documentation, and provider coordination.

Posted 9/10/2026full-timeRemote • Wisconsin • 🇺🇸 United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating care activities with healthcare providers and community partners while effectively managing member outreach and documentation of care plans. Proficient in maintaining member records in compliance with regulatory requirements and providing education on available benefits.

Highest-signal resume keywords

Member OutreachCare CoordinationDocumentation of Care PlansRegulatory ComplianceAssessment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Member Record MaintenanceCare Management ActivitiesService AssessmentsScreeningsDocumentationTelephone OutreachHome VisitsReferral IdentificationEducation on BenefitsContractual Requirements

Soft Skills

CommunicationInterpersonal SkillsProblem-SolvingOrganizational Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Healthcare ProvidersCommunity-Based OrganizationsDisease ManagementRegulatory GuidelinesMember Services

About the role

Key responsibilities & impact

Support care management activities and assigned member teams
Ensure services are delivered by healthcare providers and partners
Perform member outreach by telephone and through home visits
Document care/service plans and related activities
Discuss care plans, next steps, resources, questions, concerns, and education with members
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Support member and provider inquiries, requests, and concerns
Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
Support service assessments and screenings and document member care needs
Maintain and distribute member records as needed
Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Provide education on available benefits and resources
Perform other assigned duties and comply with policies and standards

Requirements

What you’ll need

High School diploma or GED
1–2 years of related experience
Ability to provide member outreach by phone and home visits
Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
Ability to document and maintain member records in accordance with state and regulatory requirements
Ability to follow contractual requirements, regulatory guidelines, and standards
Previous assessment experience and/or call center experience preferred
Ability to work Monday–Friday, 8am–5pm Central

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plan
Tuition reimbursement
Paid time off
Paid holidays
Flexible approach to remote, hybrid, field, or office work schedules
Competitive pay