Care Coordinator II

Centene Corporation

Care Coordinator supporting Centene members with behavioral health and developmental disability needs across Arkansas. Conducting field-based outreach, home visits, care coordination, and referrals.

Posted 9/10/2026full-time🇺🇸 United StatesJunior💰 $18 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination and case management for Behavioral Health and Developmental Disabilities populations, ensuring compliance with regulatory guidelines and effective communication with members and providers. Proficient in conducting member outreach, documenting care plans, and facilitating access to community resources.

Highest-signal resume keywords

Care CoordinationCase ManagementBehavioral Health ExperienceMedicaid Population SupportField-Based Member Outreach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care ManagementService DeliveryDocumentation of Care PlansMember OutreachService AssessmentsScreeningsReferral ManagementEducation on BenefitsRegulatory ComplianceRecord Maintenance

Soft Skills

CommunicationInterpersonal SkillsProblem-SolvingOrganizational SkillsTeam Collaboration

Certifications & Qualifications

High School Diploma or GEDValid Driver's LicenseChild and Adult Maltreatment CheckDrug Screen

Industry Keywords

Developmental DisabilitiesBehavioral HealthCommunity-Based ServicesMedicaidCare ManagersHealthcare ProvidersService AreasMember SatisfactionContinuity of CareSafety-Sensitive Position

About the role

Key responsibilities & impact

Support care management activities and assigned member teams to ensure provider/partner service delivery and continuity of care/member satisfaction
Conduct member outreach by telephone and home visits
Document care/service plans and related activities
Discuss care plans, next steps, resources, questions, concerns, and ongoing education with members
Coordinate care activities with healthcare and community providers, partners, members, and caregivers
Respond to member and provider inquiries, requests, and concerns
Communicate with care managers, practitioners, and others to facilitate member services
Support service assessments and screenings and document member care needs
Maintain member records according to state and regulatory requirements and distribute them to providers as needed
Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
Provide education on available benefits and resources
Travel approximately 30% throughout assigned Arkansas service areas to meet members, providers, caregivers, and community partners
Perform other assigned duties and comply with all policies and standards

Requirements

What you’ll need

High School diploma or GED
1–2 years of related experience
Must reside in Arkansas or a border city
Experience working with Behavioral Health (BH) and/or Developmental Disabilities (DD) populations, including care coordination, case management, community-based services, or related support programs
Reliable transportation
Willingness to travel as needed throughout assigned service areas within Arkansas
Experience supporting Medicaid populations and conducting field-based member outreach strongly preferred
For Arkansas Total Care plan: Bachelor's degree in social science/health-related field OR high school diploma with at least one year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients
Valid driver's license
Child and adult maltreatment check before hire and recurring
Drug screen at time of hire and recurring
Safety-sensitive position designation in Arkansas
Ability to comply with contractual requirements, regulatory guidelines, policies, and standards

Benefits

Comp & perks

Health insurance
401K plan
Stock purchase plans
Tuition reimbursement
Paid time off plus holidays
Flexible approach to remote, hybrid, field or office work schedules
Additional forms of incentives may be included in total compensation
Equal opportunity employer committed to diversity