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LTSS Service Care Coordinator
Centene CorporationLTSS Care Coordinator coordinating personalized care plans for Texas members with complex needs. Connecting families to Centene healthcare services, providers, and community resources.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and coordinating holistic care management activities, including personalized service care plans for long-term care members. Proficient in evaluating member needs, facilitating care plans, and ensuring regulatory compliance while providing education and support to members and families.
Highest-signal resume keywords
Holistic Care ManagementPersonalized Service Care PlansRegulatory ComplianceExperience with Vulnerable PopulationsCare Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation ManagementQuality Improvement
Soft Skills
Interpersonal CommunicationLeadership FeedbackCollaboration
Industry Keywords
Long-Term CareHealthcare Provider InteractionDisabilities SupportChronic Condition ManagementCommunity Resource Identification
About the role
Key responsibilities & impact- Assist in developing, assessing, and coordinating holistic care management activities
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and recommend or facilitate care plans
- Assist with ongoing long-term care plans and identify providers, specialists, and community resources
- Coordinate between members/families/caregivers and care provider teams
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- May perform on-site visits to assess member needs and collaborate with providers or resources
- Provide or facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and cost-effective service delivery
- Perform other duties as assigned
Requirements
What you’ll need- Must reside in the state of Texas
- Bachelor's degree and 1 year of related experience, or equivalent experience acquired through applicable knowledge, duties, scope and skill
- Direct experience working with individuals who have disabilities and/or vulnerable populations with chronic or complex conditions, including children and young adults, within three of the last five years
- Other state-specific requirements may apply
- Compliance with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plan
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity