Senior Business Analyst

Celerity Consulting Group

Senior Business Analyst implementing enterprise systems and optimizing field service operations for utility and energy sectors. Engaging with clients to enhance operational efficiency and communication throughout project lifecycles.

Posted 6/18/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Engage with clients to understand and document their business processes, needs, and objectives related to field service operations.
Analyze and translate business requirements into functional specifications for enterprise solutions.
Conduct gap analyses to identify areas where current systems fall short of client needs.
Collaborate with technical teams to design solutions that align with client requirements and industry best practices.
Assist in configuring and customizing tools to meet specific client needs.
Develop and execute test plans to ensure solutions meet specified requirements and quality standards.
Serve as a liaison between clients, project managers, and technical teams to ensure clear communication and alignment throughout the project lifecycle.
Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in.
Prepare and deliver presentations and reports to clients and internal stakeholders.
Identify opportunities to enhance client business processes through the effective use of FSM solutions.
Recommend best practices and innovative solutions to improve field service operations and efficiency.
Monitor solution performance and suggest enhancements based on data analysis and client feedback.
Develop training materials and conduct training sessions for clients to ensure successful adoption of enterprise solutions.
Provide ongoing support to clients’ post-implementation to address issues and optimize solution usage.

Requirements

What you’ll need

Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise/Field Service Management solutions.
Demonstrated experience in requirements gathering, process analysis, and solution implementation.
Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)
Hands-on experience with SQL to access, retrieve, manipulate, and analyze data.
Hands-on experience with Jira, Confluence, MS SharePoint, Process design tools (Vizio, Signavio, etc.) and similar PMO tools.
Strong understanding of utility operations, asset management, and field service management.
Excellent analytical and problem-solving skills, with the ability to think critically and propose effective solutions.
Exceptional communication and interpersonal skills, with the ability to engage effectively with clients and stakeholders at all levels.
Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
Ability to travel to client sites (domestic and(or) international) as required and defined per project requirements.

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Paid Time Off
Company Holidays
Leave of Absence
Remote work and Flexible Work Schedules (for qualified positions)
Employee Referral Program
Professional Development
Charitable Contribution Match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements gatheringprocess analysissolution implementationSQLdata analysisgap analysistest plansconfigurationcustomizationbusiness integration

Soft Skills

analytical skillsproblem-solving skillscommunication skillsinterpersonal skillsproject management skillscritical thinkingstakeholder engagementfacilitationpresentation skillstraining