Senior Business Analyst, Utility Process Consultant

Celerity Consulting Group

Senior Business Analyst supporting transformation initiatives at PG&E for electric distribution safety and compliance. Leading process mapping and validation efforts to enhance operational performance.

Posted 6/11/2026full-timeRemote • California • 🇺🇸 United StatesSeniorWebsite

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Hard Skills

business process mappingBPMN 2.0process modelingKPI definitiondata quality analysisinspection completion analysisdefect prioritization

Soft Skills

stakeholder facilitation

Tools & Technologies

SAP SignavioARISBlueworksVisioSAP S/4HANASAP EAMmobile workforce solutions

Industry Keywords

electric utilitiesdistribution patrolinspectionregulated utility environments

About the role

Key responsibilities & impact

Participate in end-to-end business process mapping and analysis for electric distribution patrol and inspection programs
Work with stakeholders across field operations, engineering, vegetation, asset management, and compliance
Document current-state (As-Is) and future-state (To-Be) processes using BPMN 2.0 standards
Develop process models using tools such as SAP Signavio (preferred), ARIS, Blueworks, Visio, or similar
Capture workflows including patrols, inspections, defect prioritization, and compliance cycles
Identify process inefficiencies, risks, and gaps related to inspection completion, data quality, and handoffs
Align processes with SAP S/4HANA, SAP EAM, and mobile workforce solutions
Define KPIs such as inspection adherence and defect backlog
Establish process governance standards and documentation practices

Requirements

What you’ll need

7+ years of experience in business analysis or process mapping
Experience in electric utilities, especially distribution patrol and inspection
Expertise in BPMN 2.0
Experience with process mapping tools (Signavio, ARIS, Blueworks, Visio, etc.)
Experience in regulated utility environments
Strong stakeholder facilitation skills
Experience with SAP (S/4HANA preferred)
Bachelor’s degree in relevant field

Benefits

Comp & perks

HEALTH & WELL-BEING
Medical Insurance
Dental Insurance
Vision Insurance
PEACE OF MIND
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
WORK/LIFE BALANCE
Paid Time Off
Company Holidays
Leave of Absence
Remote work and Flexible Work Schedules (for qualified positions)
ADDITIONAL PERKS
Employee Referral Program
Professional Development
Charitable Contribution Match