Support Analyst, Junior
CODERS
Level 2 Support Analyst – Mid
Cedro Technologies
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSAzureGrafanaRabbitMQ
About the role
- Create and implement the best solutions to address requests and incident tickets for technology issues;
- Maintain all systems and integrations for the Trading and Equities area, always prioritizing quality;
- Improve member experience and share best practices for operating within a bank.
Requirements
- MANDATORY EXPERIENCE in the financial market (Equities and Stock Exchange);
- MANDATORY EXPERIENCE with technology and electronic trading operations on the exchange (FIX protocol, trading sessions);
- MANDATORY EXPERIENCE with stock exchange trading platforms (Profit, Tryd, MT5, Fast Trade);
- MANDATORY EXPERIENCE with Regulatory matters, including rules and obligations applicable to the financial market;
- MANDATORY knowledge of CVN (Cadastro de Valores Mobiliários Nacionais - National Securities Registry);
- MANDATORY experience with SINACOR, the system used for controlling and recording capital market operations;
- IT support (Salesforce, Azure DevOps);
- Relational and non-relational databases;
- System monitoring (Grafana, Kibana, RabbitMQ, Postman);
- Infrastructure and networks (AWS, VPN and IP configurations, Royal);
Benefits
- Flexible benefits on the Caju Card, with no payroll deduction, covering: food, meals, mobility, culture, education, healthcare and home office;
- SulAmérica medical insurance with nationwide coverage;
- Uniodonto dental plan;
- Gympass;
- Life insurance;
- Childcare allowance (for children up to 2 years old);
- Birthday day off;
- Tech referral bonus;
- Access to Cedro Academy, our corporate university;
- Access to Go Cedro with reward redemptions;
- Payroll-deductible loans and salary advance via Creditas.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
FIX protocoltrading sessionsstock exchange trading platformsCVNSINACORIT supportrelational databasesnon-relational databasessystem monitoringinfrastructure and networks
Soft skills
problem-solvingcommunicationcustomer servicequality assurancebest practices sharing
