Engagement Operations Intern – AI Enablement

CECP

Strategic Engagement intern improving CECP’s nonprofit CRM, workflow, and AI-enabled operations. Supporting Salesforce, Monday.com, company intelligence, reporting, and engagement planning.

Posted 8/20/2026internshipRemote • 🇺🇸 United StatesEntry Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Proficient in Salesforce CRM and Monday.com for managing engagement operations, with strong analytical skills to report on engagement trends and project workflows. Demonstrates attention to detail and organizational skills to maintain accurate data and documentation across multiple platforms.

Highest-signal resume keywords

Salesforce CRM ExperienceMonday.com ProficiencyData Analysis SkillsProject Management SkillsAI and Automation Interest

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementProcess DocumentationExcel ProficiencyGoogle Suite ProficiencyCRM Platforms ExperienceWorkflow AutomationEngagement ReportingProject PlanningData AnalysisInformation Organization

Soft Skills

Attention to DetailStrong Organizational SkillsExcellent Communication SkillsHigh InitiativeMotivation

Tools & Technologies

SalesforceMonday.comExcelGoogle SuiteZoomInfoOutlookAI ToolsAutomation Tools

Industry Keywords

Engagement Operating ModelData ProjectsStrategic EngagementCompany IntelligenceRisk Signals

About the role

Key responsibilities & impact

Support the buildout and maintenance of CECP’s engagement operating model across platforms, focusing on Salesforce and Monday.com
Maintain and update Salesforce CRM records, including account, contact, engagement, and opportunity-related information
Develop and maintain Monday.com boards for company-specific to-dos, reminders, engagement triggers, workflows, and project plans
Organize company intelligence from Salesforce, meeting notes, engagement history, surveys, events, Insights requests, MyCECP activity, public company news, and other sources
Support development and piloting of AI-powered tools, resources, and internal solutions connecting Salesforce, Outlook, Monday.com, and other sources
Test, document, and improve processes using AI tools, automation, dashboards, and structured prompts
Assist with reporting and analysis of engagement trends, company activity, risk signals, outreach cadence, and value capture
Prepare internal discussion materials, update trackers, document workflows, organize resources, and support ad hoc Strategic Engagement projects
Interface with all team members and report to the Associate Director of Strategic Engagement

Requirements

What you’ll need

Current graduate student preferred fields: business administration, information systems, data science, or related
Strong attention to detail and demonstrated experience maintaining accurate data across multiple systems
Experience with CRM platforms; Salesforce experience strongly preferred
Proficiency with Monday.com or similar project management/workflow tools
Interest in practical uses of AI, automation, and workflow tools
Ability to translate messy or fragmented information into clear trackers, summaries, action plans, or process documentation
Proficiency with Excel, Google Suite, LinkedIn, ZoomInfo, or similar platforms
Strong organizational skills and ability to manage multiple data projects simultaneously
Excellent written and verbal communication skills, and ability to work independently
High degree of initiative, motivation, and commitment to accuracy and excellence
Demonstrated enthusiasm and interest in advancing CECP's mission
Must be a US Citizen and currently living in the United States
Proper authorization to work in the United States

Benefits

Comp & perks

Fully remote work arrangement
Internship opportunity from October 2026 through May 2027
Equal opportunity employer