About the role
- Deliver first-class support to customers in your native language
- Handle inquiries via phone, email, or live chat
- Guide customers through simple troubleshooting steps
- Provide accurate information in a professional and friendly manner
- Escalate issues when necessary to the relevant internal teams
- Maintain a high level of customer satisfaction
Requirements
- Native or fluent speaker of one of the listed languages
- B2 English level or higher
- Excellent communication and active listening skills
- A problem-solving mindset with customer-first thinking
- EU citizenship or valid Greek work permit
- Comfortable using digital tools and multitasking
- Competitive salary package
- Remote work flexibility within Greece
- Relocation support (if moving to Athens)
- Housing assistance & real estate help
- Paid training and onboarding
- Health insurance, employee wellness, and lifestyle perks
- Career growth opportunities within a multinational team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
excellent communicationactive listeningproblem-solving mindsetcustomer-first thinking
Certifications
EU citizenshipvalid Greek work permit