About the role
- Handle customer inquiries via phone, email, and chat.
- Assist customers with product information, troubleshooting, and issue resolution.
- Maintain accurate records and follow up on customer requests.
- Ensure customer satisfaction and deliver a positive experience.
- Collaborate with the team and follow company guidelines.
Requirements
- Fluent German (written and spoken) & good English skills.
- EU citizenship OR valid work permit (full-purpose, specific-purpose, or refugee protection certificate).
- Strong communication and problem-solving skills.
- No prior experience required – entry-level position.
- Stable internet connection and a quiet workspace.
- Work 100% remotely from anywhere in Greece.
- Competitive salary and performance-based bonuses.
- Private health insurance.
- Career growth opportunities in a multinational environment.
- Paid training and continuous support.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationproblem-solvingcustomer satisfactionteam collaboration
Certifications
EU citizenshipvalid work permit