Junior Customer Support, Danish Speaking
CBREX
Customer Support Representative, French-Speaking
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇷 Greece
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Handle customer inquiries via phone, email, and chat in a professional and timely manner
- Provide accurate information about products and services while ensuring high levels of customer satisfaction
- Assist customers with troubleshooting, issue resolution, and technical support
- Escalate complex cases to relevant departments as needed
- Maintain accurate records of customer interactions in the CRM system
- Strive to exceed customer expectations and meet performance metrics
Requirements
- Language Skills: Native or fluent in French; proficient in English (B2 or higher)
- Strong communication and problem-solving skills
- A positive and empathetic attitude with a customer-first mindset
- Ability to work well under pressure and handle challenging situations calmly
- Basic computer skills and familiarity with customer service tools is a plus
- No prior experience required – full training will be provided
Benefits
- Competitive salary and benefits package
- On-the-job training and continuous development opportunities
- Work in a supportive and collaborative team environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsproblem-solving skillspositive attitudeempathetic attitudecustomer-first mindsetability to work under pressurecalmness in challenging situations