German Call Center Agent
CBREX
German Call Center Representative
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇹🇷 Turkey
Visit company websiteJob Level
Junior
About the role
- Provide assistance to customers through phone, email, and chat on inquiries, issues, and general support requests
- Guide users with clear, accurate information about services and products
- Handle updates, changes, or issue resolution promptly and professionally
- Keep organized and detailed records of customer interactions to ensure consistent service quality
- Stay up to date with company policies, procedures, and product updates to provide reliable support
- Collaborate with colleagues and share feedback to continuously improve support processes and customer satisfaction
Requirements
- Proficiency in German (C1 level)
- Proficiency in English (B1 level)
- Turkish Citizenship
- Minimum 1 year of customer service experience, ideally in call centers or support roles
- Strong problem-solving, multitasking, and communication skills
- Ability to work efficiently under pressure and manage tasks remotely
Benefits
- Competitive Salary : Based on your experience and skills
- Performance Bonuses : Rewards for outstanding service
- Comprehensive Insurance : Health and life coverage for your well-being
- Meal Allowance : Support for daily meals
- Remote Work: Enjoy the flexibility of working from home
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicecall center experiencesupport roles
Soft skills
problem-solvingmultitaskingcommunicationorganizationalcollaborationfeedback sharingpressure management