Social Media Customer Care Specialist, Dutch B2/C1, English
CBREX
Travel Consultant, Danish Speaker
CBREX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇱🇻 Latvia
Visit company websiteSalary
💰 €1,900 per month
Job Level
Mid-LevelSenior
About the role
- Provide travel advice and support to Danish-speaking customers
- Handle inquiries via phone, chat, and email
- Assist clients with bookings, cancellations, and modifications
- Offer solutions for travel disruptions (delays, re-routes, refunds)
- Ensure high customer satisfaction by delivering professional service
- Collaborate with internal teams to resolve complex requests
- Work rotational shifts to ensure coverage 365 days/year
Requirements
- Fluent level of command in Danish (C2 and higher)
- B2 English (written and spoken)
- Strong communication skills and customer orientation
- Ability to work flexible hours including weekends and holidays
- Right to work and live in Latvia (valid EU paperwork or permit required)
- Ability to ensure coverage 365 days/year and work rotational shifts
Benefits
- Up to 250 EUR performance-based bonus/month
- Bank holidays paid double
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Danish (C2 and higher)English (B2)
Soft skills
communication skillscustomer orientationflexibilityproblem-solvingcollaboration
