CBREX

Customer Service Representative, German/English

CBREX

full-time

Posted on:

Origin:  • 🇧🇬 Bulgaria

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Salary

💰 BGN 3,895 per month

Job Level

Mid-LevelSenior

About the role

  • Provide high-quality customer service to B2C clients via email and phone
  • Handle inquiries, resolve issues, and deliver accurate information in a professional and timely manner
  • Maintain a positive and empathetic attitude toward customers at all times
  • Collaborate with internal teams to ensure seamless customer support
  • Adhere to company standards and performance goals

Requirements

  • Fluency in German (C1)
  • Good command of English (B1/B2)
  • Strong communication skills and customer-oriented mindset
  • Ability to handle client inquiries with professionalism and efficiency
  • Previous experience in customer service or related fields is an advantage
  • Comfortable working on-site with flexibility for hybrid work after 6 months
  • Ability to work Monday–Friday, 09:00–21:00
  • Experience with email and phone communication channels