CBREX

Junior Customer Support Representative, Czech Speaker

CBREX

full-time

Posted on:

Origin:  • 🇧🇬 Bulgaria

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Job Level

Junior

About the role

  • Moderate user-generated content to ensure it complies with community guidelines and company policies.
  • Review text, images, and videos to identify and remove inappropriate or harmful content (e.g., offensive language, hate speech, graphic content, or policy violations).
  • Ensure user safety by detecting and addressing any content that violates platform standards.
  • Provide feedback on content trends and escalate any serious issues to the appropriate teams.
  • Collaborate with your team to maintain a high standard of content moderation and adhere to the platform’s guidelines.

Requirements

  • Fluent Czech (written and spoken) and good English communication skills.
  • Strong attention to detail and ability to make quick and effective decisions.
  • Comfortable handling sensitive content and addressing challenging situations professionally.
  • Time management skills and ability to meet deadlines efficiently.
  • No prior experience required – full training will be provided.