Field Service Technician – Network Solutions

CBIZ

Field Service Technician maintaining network connectivity and infrastructure for Edward Jones branches in the Springfield territory. Traveling to sites to troubleshoot hardware, complete IMAC tasks, and provide technical support.

Posted 8/5/2026full-timeSpringfield • Montana • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in IT support, including installation, maintenance, and troubleshooting of network hardware and systems. Capable of managing projects and ensuring compliance with service level agreements while providing excellent customer service.

Highest-signal resume keywords

IT SupportNetwork Hardware MaintenanceProject ManagementCustomer ServiceProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Network InstallationHardware TroubleshootingIMAC TasksAsset ManagementTechnical Support

Soft Skills

Effective CommunicationTime ManagementAttention to DetailOrganizational SkillsIndependent Work

Tools & Technologies

ComputersTelephonesPrintersAV HardwareJob-Related Tools

Certifications & Qualifications

Associate's DegreeValid Driver's License

Industry Keywords

Field ServiceSLA ComplianceClient TrainingInventory ManagementEquipment Repair

About the role

Key responsibilities & impact

Support Edward Jones branch offices, vendor sites, and home FA locations within the assigned territory
Install, upgrade, and maintain primary and backup branch connectivity and site infrastructure
Maintain network hardware, computers, telephones, printers, cabling, and related systems
Manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects
Ensure compliance with SLAs, rollout schedules, and deadlines
Provide client training on newly implemented systems
Complete maintenance, project, and IMAC calls independently within deadlines
Provide backup coverage for neighboring service areas when needed
Monitor and manage the ticket queue through resolution in accordance with SLAs
Schedule ETA commitments and ensure safe, timely arrivals
Update tickets with dates, times, resolution codes, hardware usage, and other details
Perform Asset Management duties, including asset transactions, equipment packaging, and shipping logs
Provide timely technical support with minimal client disruption
Maintain inventory of required parts and tools
Troubleshoot, repair, and upgrade voice, data, and AV hardware
Schedule and maintain company vehicles
Operate a company vehicle for work assignments
Provide customer service and participate in additional projects
Carry and respond to a company-issued cellphone for on-call support as required

Requirements

What you’ll need

Associate's degree from an accredited college or technical school OR two or more years of IT and/or field service experience
Able to use all related computer hardware and software
Able to use job-related tools
Able to safely use a step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 for company car insurance requirements
Maintain residence in the assigned territory
Capable of reading and reviewing information on computer monitors for prolonged durations
Maintain reliable high-speed internet access for work-related tasks
Ensure a clean and safe environment for equipment repairs
Physically able to walk, sit, and stand for extended periods
Able to bend, squat, crawl, climb, twist, kneel, and reach at ground level and overhead
Able to hold and grip objects securely for extended periods
Strong problem-solving abilities and attention to detail
Effective communication with technical and non-technical audiences
Excellent time management and organizational skills
Ability to work independently and collaboratively
Physical ability to lift and transport equipment and work in various environments, including confined spaces
Regular travel of up to 3 hours in one direction to assigned Edward Jones branch locations

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CBIZ Website LinkedIn All Job Openings 10,000+ employees Founded 1996 🛡️ Insurance 🏥 Healthcare 🏭 Manufacturing Insurance
Healthcare
Manufacturing CBIZ is a national professional services firm built for the middle market that provides accounting, tax, advisory, benefits, insurance, and technology solutions to businesses and organizations. The company combines local relationships with national resources to deliver services including audit and attest (through its licensed CPA entity), tax planning and compliance, risk and advisory, HR and benefits administration, insurance solutions, investment and transaction advisory, and technology and cybersecurity services. CBIZ focuses on industry-specific guidance and data-driven insights to help clients grow, manage risk, and improve operations. Field Service Technician – Network Solutions Job not on LinkedIn 🔥 1 hour ago 🏢🏡 Springfield – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support Edward Jones branch offices, vendor sites, and home FA locations within the assigned territory
Install, upgrade, and maintain primary and backup branch connectivity and site infrastructure
Maintain network hardware, computers, telephones, printers, cabling, and related systems
Manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects
Ensure compliance with SLAs, rollout schedules, and deadlines
Provide client training on newly implemented systems
Complete maintenance, project, and IMAC calls independently within deadlines
Provide backup coverage for neighboring service areas when needed
Monitor and manage the ticket queue through resolution in accordance with SLAs
Schedule ETA commitments and ensure safe, timely arrivals
Update tickets with dates, times, resolution codes, hardware usage, and other details
Perform Asset Management duties, including asset transactions, equipment packaging, and shipping logs
Provide timely technical support with minimal client disruption
Maintain inventory of required parts and tools
Troubleshoot, repair, and upgrade voice, data, and AV hardware
Schedule and maintain company vehicles
Operate a company vehicle for work assignments
Provide customer service and participate in additional projects
Carry and respond to a company-issued cellphone for on-call support as required 🎯 Requirements
Associate's degree from an accredited college or technical school OR two or more years of IT and/or field service experience
Able to use all related computer hardware and software
Able to use job-related tools
Able to safely use a step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 for company car insurance requirements
Maintain residence in the assigned territory
Capable of reading and reviewing information on computer monitors for prolonged durations
Maintain reliable high-speed internet access for work-related tasks
Ensure a clean and safe environment for equipment repairs
Physically able to walk, sit, and stand for extended periods
Able to bend, squat, crawl, climb, twist, kneel, and reach at ground level and overhead
Able to hold and grip objects securely for extended periods
Strong problem-solving abilities and attention to detail
Effective communication with technical and non-technical audiences
Excellent time management and organizational skills
Ability to work independently and collaboratively
Physical ability to lift and transport equipment and work in various environments, including confined spaces
Regular travel of up to 3 hours in one direction to assigned Edward Jones branch locations Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs