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Field Installer, IT Support
CBIZIT Support Field Technician responsible for enterprise installations and providing technical support. Operates in dynamic environments across the United States with substantial travel required.
Tech Stack
Tools & technologiesServiceNowVoIP
About the role
Key responsibilities & impact- Lead and execute full-lifecycle site installations including planning, deployment, configuration, integration, testing, and turnover of computing, networking, telephony, printing, AV, and peripheral systems
- Operate as the primary on-site technical authority, providing technical direction to Field Service Technicians, project teams, and third-party contractors while maintaining accountability for overall project outcomes
- Provide remote technical support via phone, email, or messaging application for end users and field technicians
- Install, provision, configure, and maintain structured cabling systems and branch technology, including computers, printers, telephony, network equipment, managed power devices, and access points, ensuring compliance with enterprise standards
- Troubleshoot, diagnose, repair, and upgrade hardware, software, network connectivity (Fiber, Cable, DIA, Cellular), VOIP, AV, and telecommunications systems across dynamic commercial environments
- Analyze recurring issues, perform root cause analysis, and implement solutions to improve system performance and prevent future incidents
- Comply with Asset Management protocols
- Manage tickets end-to-end by opening, tracking, updating, and documenting task status, time spent, and resolution details
- Use and reconcile company-issued purchasing or expense accounts in accordance with company policy.
- Train users and client stakeholders on newly deployed technologies, hardware, and system functionality
- Ensure sites are fully operational and client-ready upon completion of work
- Travel regularly to support operations across the United States
- Assist with training, oversight, and mentoring of other technicians
- Legally operate a company-provided vehicle in compliance with company policies
Requirements
What you’ll need- Bachelor’s degree from accredited college or technical school OR equivalent relevant experience
- Possess a valid driver’s license, allowing legal operation of a company vehicle
- At least 21 years of age to meet company vehicle insurance requirements
- Experience supporting network infrastructure, VOIP systems, and end-user devices
- Previous experience in both field service and on-site/remote support roles
- Strong troubleshooting and problem-solving skills with ability to work independently
- Experience in a ticketing system (e.g., ServiceNow or similar)
- Ability to travel regularly and work in varying environments
- Strong communication and training/mentorship capabilities
- Reliable high-speed internet access
- Valid driver’s license and ability to travel between locations
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CBIZ Website LinkedIn All Job Openings 10,000+ employees Founded 1996 🤝 B2B 💸 Finance 🏢 Enterprise B2B
- Finance
- Enterprise CBIZ is a national professional services firm built for the middle market that provides accounting, tax, advisory, benefits, insurance, and technology solutions to businesses and organizations. The company combines local relationships with national resources to deliver services including audit and attest (through its licensed CPA entity), tax planning and compliance, risk and advisory, HR and benefits administration, insurance solutions, investment and transaction advisory, and technology and cybersecurity services. CBIZ focuses on industry-specific guidance and data-driven insights to help clients grow, manage risk, and improve operations. Field Installer, IT Support Job not on LinkedIn 🔥 20 minutes ago 🏢🏡 Maryland Heights – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 🛜 Network Engineer / Network Administrator 🦅 H1B Visa Sponsor ServiceNow VoIP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Lead and execute full-lifecycle site installations including planning, deployment, configuration, integration, testing, and turnover of computing, networking, telephony, printing, AV, and peripheral systems
- Operate as the primary on-site technical authority, providing technical direction to Field Service Technicians, project teams, and third-party contractors while maintaining accountability for overall project outcomes
- Provide remote technical support via phone, email, or messaging application for end users and field technicians
- Install, provision, configure, and maintain structured cabling systems and branch technology, including computers, printers, telephony, network equipment, managed power devices, and access points, ensuring compliance with enterprise standards
- Troubleshoot, diagnose, repair, and upgrade hardware, software, network connectivity (Fiber, Cable, DIA, Cellular), VOIP, AV, and telecommunications systems across dynamic commercial environments
- Analyze recurring issues, perform root cause analysis, and implement solutions to improve system performance and prevent future incidents
- Comply with Asset Management protocols
- Manage tickets end-to-end by opening, tracking, updating, and documenting task status, time spent, and resolution details
- Use and reconcile company-issued purchasing or expense accounts in accordance with company policy.
- Train users and client stakeholders on newly deployed technologies, hardware, and system functionality
- Ensure sites are fully operational and client-ready upon completion of work
- Travel regularly to support operations across the United States
- Assist with training, oversight, and mentoring of other technicians
- Legally operate a company-provided vehicle in compliance with company policies 🎯 Requirements
- Bachelor’s degree from accredited college or technical school OR equivalent relevant experience
- Possess a valid driver’s license, allowing legal operation of a company vehicle
- At least 21 years of age to meet company vehicle insurance requirements
- Experience supporting network infrastructure, VOIP systems, and end-user devices
- Previous experience in both field service and on-site/remote support roles
- Strong troubleshooting and problem-solving skills with ability to work independently
- Experience in a ticketing system (e.g., ServiceNow or similar)
- Ability to travel regularly and work in varying environments
- Strong communication and training/mentorship capabilities
- Reliable high-speed internet access
- Valid driver’s license and ability to travel between locations Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
Structured Cabling SystemsNetwork Equipment ConfigurationTelephony InstallationAV Systems MaintenanceHardware and Software UpgradesRoot Cause AnalysisSystem Performance ImprovementTechnical DirectionEnd-User Device SupportAsset Management Compliance
Soft Skills
Strong Communication SkillsTraining and Mentorship CapabilitiesIndependent Work Ability
Certifications
Bachelor’s Degree or Equivalent ExperienceValid Driver’s License