Field Service Technician – Network Solutions

CBIZ

Field Service Technician managing IT and network solutions across client sites in Colorado and beyond. Ensuring customer satisfaction through technical support and equipment maintenance.

Posted 7/2/2026full-timeColorado Springs • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $29 per hourWebsite

About the role

Key responsibilities & impact

Work independently to efficiently and effectively complete maintenance, project, and IMAC calls within deadlines
Provide backup coverage for neighboring service areas when needed
Monitor and manage the ticket queue, assuming ownership of tickets in assigned area and following up to resolution in accordance with SLAs
Schedule ETA (Estimated Time of Arrival) commitments in alignment with client preferences, ensuring safe and timely arrival
Perform ticket updates, including entering relevant dates, times, resolution codes, hardware usage, and other pertinent details
Maintain compliance with Asset Management duties, including timely asset transactions, proper equipment packaging, and up-to-date shipping logs
Provide timely technical support to clients with minimal disruption to their daily operations
Maintain a current inventory of required parts and tools, ensuring they are readily available for client visits
Stay familiar with documentation, and tools necessary for on-site and remote repairs
Schedule and have maintenance completed for company vehicles per manufacturer and CBIZ Network Solutions specifications
Troubleshoot, repair, and upgrade voice, data, and AV hardware, including network equipment, desktop terminals, monitors, printers, telephony devices, and cabling
Operate a company vehicle for transportation to and from work assignments
Deliver excellent customer service, fostering trust and confidence in your technical expertise
Participate in additional projects and related work as needed
Carry and respond to a company-issued cellphone for on-call support as required

Requirements

What you’ll need

Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
Able to use all related computer hardware and software
Able to use job related tools
Able to safely use step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
Maintain residence in assigned territory

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CBIZ Website LinkedIn All Job Openings 10,000+ employees Founded 1996 🤝 B2B 💸 Finance 🏢 Enterprise B2B
Finance
Enterprise CBIZ is a national professional services firm built for the middle market that provides accounting, tax, advisory, benefits, insurance, and technology solutions to businesses and organizations. The company combines local relationships with national resources to deliver services including audit and attest (through its licensed CPA entity), tax planning and compliance, risk and advisory, HR and benefits administration, insurance solutions, investment and transaction advisory, and technology and cybersecurity services. CBIZ focuses on industry-specific guidance and data-driven insights to help clients grow, manage risk, and improve operations. Field Service Technician – Network Solutions 🔥 33 minutes ago 🏢🏡 Colorado Springs – Hybrid 💵 $25 - $29 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔧 Field Service Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Work independently to efficiently and effectively complete maintenance, project, and IMAC calls within deadlines
Provide backup coverage for neighboring service areas when needed
Monitor and manage the ticket queue, assuming ownership of tickets in assigned area and following up to resolution in accordance with SLAs
Schedule ETA (Estimated Time of Arrival) commitments in alignment with client preferences, ensuring safe and timely arrival
Perform ticket updates, including entering relevant dates, times, resolution codes, hardware usage, and other pertinent details
Maintain compliance with Asset Management duties, including timely asset transactions, proper equipment packaging, and up-to-date shipping logs
Provide timely technical support to clients with minimal disruption to their daily operations
Maintain a current inventory of required parts and tools, ensuring they are readily available for client visits
Stay familiar with documentation, and tools necessary for on-site and remote repairs
Schedule and have maintenance completed for company vehicles per manufacturer and CBIZ Network Solutions specifications
Troubleshoot, repair, and upgrade voice, data, and AV hardware, including network equipment, desktop terminals, monitors, printers, telephony devices, and cabling
Operate a company vehicle for transportation to and from work assignments
Deliver excellent customer service, fostering trust and confidence in your technical expertise
Participate in additional projects and related work as needed
Carry and respond to a company-issued cellphone for on-call support as required 🎯 Requirements
Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
Able to use all related computer hardware and software
Able to use job related tools
Able to safely use step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
Maintain residence in assigned territory Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Technical SupportEquipment RepairInventory ManagementDocumentation ManagementField Service ExperienceComputer Hardware ProficiencyJob Related Tools UsageLifting And Moving Equipment

Soft Skills

Effective CommunicationProblem SolvingIndependenceTeam Collaboration

Certifications

Associate's DegreeValid Driver's License