Operations Manager

CBIZ

Operations Manager overseeing office operations and providing executive administrative support. Ensuring operational efficiency and high-level communication in the Boston office.

Posted 6/9/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

calendar managementmeeting coordinationdocument preparationpresentation formattingtravel arrangementsexpense report processingoperational functions managementprocess improvementbusiness efficiency development

Soft Skills

communication skillscustomer relationsinterpersonal skillsnegotiation skillsdiscretionconfidentiality

Tools & Technologies

PowerPointspreadsheets

Certifications & Qualifications

High School diplomaGED

Industry Keywords

executive administrative supportoffice logisticsadministrative servicesfacilities management

About the role

Key responsibilities & impact

Coordinate and deliver high quality executive administrative support to senior leaders of the Boston office including but not limited to – coordinate and managing office meetings, appointments, agenda preparation, meeting logistics and related needs.
Manage complex calendars and scheduling for office and executive leaders, including coordination of meetings across multiple time zones and prioritization of requests.
Prepare, edit, and format business documents, spreadsheets, presentations, including PowerPoint as well as other materials as required.
Coordinate travel arrangements, prepare and process expense reports, and track reimbursements per firm policies,
Handle all matters with discretion and confidentiality.
Supervise administrative staff, including reception and mailroom personnel.
Oversee day-to-day operational functions and administrative services, including facilities/office maintenance, mail distribution, supplies and equipment management and office logistics.
Evaluate and recommend process improvements to enhance operational efficiency and service improvements.

Requirements

What you’ll need

High School diploma or GED required
2 years of management experience
Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
Exceptional customer relations skills
Excellent interpersonal skills
Proven ability in negotiating solutions within an office environment
Experience in developing procedures resulting in attaining optimum business efficiencies
Proficient use of applicable technology

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours
Training programs