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CBIZ

Field Service Technician – Network Solutions

CBIZ

Field Service Technician responsible for maintaining Edward Jones infrastructure and ensuring client connectivity. Requires travel within Milwaukee, WI territory using a company vehicle.

Posted 5/16/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory.
  • Responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure.
  • Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
  • Remain adept with evolving technologies and provide client training on newly implemented systems.
  • Regular travel up to 3 hours in one direction to Edward Jones branch locations within the assigned region using a company-provided vehicle.

Requirements

What you’ll need
  • Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
  • Able to use all related computer hardware and software
  • Able to use job related tools
  • Able to safely use step ladder
  • Able to lift and/or move up to 100+ pounds of equipment
  • Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
  • Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
  • Maintain residence in assigned territory

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT experiencefield service experienceinstalling connectivityupgrading connectivitymaintaining site infrastructureIMAC tasksclient trainingcompliance with SLAsproject management
Soft Skills
adaptabilitytime managementcommunicationcustomer service
Certifications
Associate's degreevalid driver's license