Field Service Technician – Network Solutions

CBIZ

Field Service Technician providing support to Edward Jones branch offices and vendor sites. Responsible for installations, upgrades, and maintenance of network infrastructure in the Portland, OR territory.

Posted 5/14/2026full-timePortland • Oregon • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory.
Field Service Technicians are responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling.
They manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines.
Field Service Technicians must remain adept with evolving technologies and provide client training on newly implemented systems.

Requirements

What you’ll need

Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
Able to use all related computer hardware and software
Able to use job related tools
Able to safely use step ladder
Able to lift and/or move up to 100+ pounds of equipment
Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
Maintain residence in assigned territory

Benefits

Comp & perks

Travel Requirement
This position supports the Portland, OR territory and requires regular travel up to 3 hours in one direction to Edward Jones branch locations within the assigned region.
You will drive a company-provided vehicle to complete on-site service calls throughout your territory.
Although the role is tied to the firm’s headquarters in Maryland Heights, MO, you will not be required to travel there, except for one week of technical training shortly after your start date.
This position is listed as Hybrid, but day-to-day work is primarily in the field within your designated territory (Portland, OR).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network hardwarecomputerstelephonesprinterscablingIMAC (Install, Move, Add, Change)client trainingmaintenanceupgradinginstalling

Soft Skills

adaptabilityproject managementtime managementcommunicationproblem-solvingcustomer serviceattention to detailteam collaborationorganizational skillscompliance adherence

Certifications

Associate's degreevalid driver's license