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About the role
Key responsibilities & impact- Capitalize on and grow individual talent
- Evaluate individual performance fairly
- Identify opportunities that challenge and encourage the development of people
- Work one-on-one with staff to better understand their strengths and contributions
- Provide regular feedback; acknowledge success and the need for improvement
- Develop and support individual career plans
- Achieve organizational objectives through the coordinated achievements of subordinate staff
- Develop and create ideas, processes and approaches that shape the future
- Act to address current issues and determine future priorities; creates a culture of accountability
- Focus efforts on fulfilling customer expectations by seeking insight into customer needs and developing solutions that provide value for the customer
- Additional responsibilities as assigned
Requirements
What you’ll need- High School Diploma or GED required; Bachelor's degree preferred
- Over 7 years' experience in area of expertise with increasing complexity
- At least 5 years' experience supervising and leading staff
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Expert knowledge of state and federal legislation and regulations impacting discipline
- Expertise in managing clients
- Advanced problem solving and critical thinking skills
Benefits
Comp & perks- Health insurance
- Career development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supervising staffperformance evaluationcareer developmentcustomer needs analysisproblem solvingcritical thinkingtechnical knowledgelegislation knowledge
Soft Skills
communicationleadershiporganizational skillsaccountabilityfeedback provisiontalent development
Certifications
High School DiplomaGEDBachelor's degreerequired licenses and certifications