Human Resources

• Manages the day-to-day of Benefits Support services for an assigned block of accounts to include the Benefits Renewal and Open Enrollment process and Level 2 support
• Acts as an outward-facing, dedicated resource for assigned accounts, typically with direct client contact
• Organizes daily tasks and manages workload
• Escalates client concerns when appropriate
• Implements renewal changes and provides support throughout open enrollment including communication with client contacts, internal and external vendors
• Conducts client meetings, as needed, for Benefits Renewal and Open Enrollment
• Knowledge of payroll processes and other services offered by CBIZ
• Maintains data integrity and quality with any applicable software on a timely basis
• Establishes and preserves a solid business rapport with clients, external brokers and internal matrix partners such as CBIZ HCM Account Manager, CBIZ Employee Benefits, CBIZ FLEX/COBRA Benefits Team and CBIZ HRO
• Works to understand processes, procedures and programs
• Works to meet department metrics and goals as established by team supervisor
• Additional responsibilities as assigned

HR Benefits Service Specialist

HR Shared Services Center Advisor III – Leave Management

HR Representative – Talent and Culture

Senior Benefits Specialist – Talent and Culture

Associate Human Resources Business Partner