Account Manager

• Under direct supervision, manages the day-to-day of services for an assigned block of accounts
• Offer assistance with account management and technical support of UKG products
• Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments
• Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate
• Proactively identify opportunities to improve system functionality and client satisfaction
• Coordinate client meetings as needed
• Conduct regular system audits to ensure data accuracy and compliance
• Maintain data integrity and quality with any applicable software on a timely basis

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