IT Governance Analyst, Junior
Catupiry®
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Junior
Tech Stack
ERPITSM
About the role
- Control the payment flow to IT vendors, ensuring compliance with deadlines and contracts;
- Support IT contract management, monitoring terms, renewals and SLAs;
- Assist in the Change Management process by logging, tracking and controlling requests;
- Support incident analysis, contributing to root cause identification and the development of corrective action plans;
- Create and manage system access in accordance with Information Security guidelines and internal policies;
- Contribute to updating documentation, controls and governance area indicators/KPIs.
Requirements
- Bachelor's degree in Information Technology, Information Systems, Computer Science, Computer Engineering, Systems Analysis and Development and/or Computer Networks;
- Experience with access management, ITIL and vendor/IT contract management;
- Intermediate Microsoft Office skills;
- Knowledge of ITSM tools (GLPI or similar);
- Knowledge of ERP systems (TOTVS or similar) is desirable.
Benefits
- Medical insurance (Porto Seguro)
- Dental insurance (Porto Seguro)
- Transportation allowance
- Meal voucher
- Food allowance
- GymPass/WellHub
- Vitta – telemedicine
- Profit-sharing (PLR)
- Breakfast provided
- Parking arrangement
- Life insurance
- Pharmacy partnership/discounts
- Corporate University
- Career development plan
- Day off during the month of your birthday
- Discounts on Catupiry products at our Emporium.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
access managementITILvendor managementIT contract managementincident analysisroot cause analysiscorrective action plansdocumentation managementgovernanceKPI development
Soft skills
complianceorganizational skillsattention to detailcommunication skills