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About the role
Key responsibilities & impact- Welcome and assist professional (PRO) customers directly in-store
- Recommend services tailored to professional customers' needs
- Handle sales and quotations
- Provide after-sales service
- Actively participate in the loyalty program
- Monitor performance indicators and contribute to implementing action plans
- Support in-store initiatives and promote the PRO customer strategy
- Ensure high-quality self-service areas
- Contribute to enhancing the product offering
Requirements
What you’ll need- Knowledge of and curiosity about the professional (PRO) market
- Proven experience working with professional customers
- Strong interest in sales and retail
- Passion for serving customers and strong customer service orientation
- Rigor and organization
- Ability to work effectively in a team
Benefits
Comp & perks- Health insurance and income protection
- Benefits provided by the Works Council (employee social committee)
- Relaxation/break areas
- Meal vouchers (after three months of employment)
- Employee discount on in-store products
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer service orientationteamworkorganizationsales skillscommunicationproblem-solvingadaptabilityattention to detailinterpersonal skillsinitiative