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Castorama

Customer Relations Representative

Castorama

Chargé Relation Client acting as an ambassador for customer satisfaction at Castorama. Collaborating with sales and logistics teams to improve customer project experiences.

Posted 5/20/2026contractBlagnac • 🇫🇷 FranceMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Ambassador for customer satisfaction
  • Promote and recommend Castorama services
  • Support and coordinate services related to the customer’s project
  • Ensure customer follow-up throughout the execution of the project
  • Manage a portfolio of customers

Requirements

What you’ll need
  • Strong customer service orientation
  • Commercial interest / sales-minded
  • Collaborative mindset
  • Attention to detail and reliability
  • Good organisational skills

Benefits

Comp & perks
  • Health insurance (mutuelle) and provident coverage
  • Benefits offered by the Works Council (Comité Social et Économique)
  • Relaxation/break areas
  • Meal vouchers after three months of employment
  • Employee discount card for in-store products

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer service orientationsales-mindedcollaborative mindsetattention to detailreliabilityorganizational skills