Castorama

Apprenticeship Store Customer Relations Manager

Castorama

internship

Posted on:

Location Type: Office

Location: La Seyne-sur-Mer • France

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Job Level

Entry Level

About the role

  • Lead a team dedicated to delivering customer services
  • Implement the store's service offering in alignment with company strategy
  • Build, engage and retain the store's network of partners (tradespeople, rental companies, delivery providers...)
  • Demonstrate initiative and commitment to ensure a high-quality, lasting customer relationship
  • Analyze commercial activity and the performance of the service offering
  • Ensure legal and administrative compliance in the application of service procedures

Requirements

  • Strong customer service orientation
  • Commercial mindset / interest in retail
  • Ability to foster teamwork and unite people
  • Results-driven
Benefits
  • Supplementary health insurance and employee welfare coverage
  • Benefits offered by the Works Council (CSE)
  • Break/relaxation areas
  • Meal vouchers after three months of employment
  • Employee discount card on in-store products
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer service orientationteamworkresults-driveninitiativecommitmentengagementrelationship building