Production Associate, New Grads Encouraged

Cascade Financial Services

Production Associate providing operational support for Loan Officers at Cascade Financial Services. Managing loan files and ensuring efficient communication with borrowers throughout the loan process.

Posted 7/20/2026full-timeArizona, Tennessee, Texas • 🇺🇸 United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and time management skills to effectively support Loan Officers and manage loan documentation. Excels in delivering exceptional customer service and communication while maintaining accurate loan records and adapting to fast-paced environments.

Highest-signal resume keywords

Customer ServiceOrganizational SkillsLoan Documentation ManagementMicrosoft Office Suite ProficiencyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Loan Origination SystemsDocumentation ReviewPipeline ManagementData AnalysisProblem Resolution

Soft Skills

Time ManagementAttention to DetailAdaptabilityActive ListeningTeam Collaboration

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Industry Keywords

Loan ProcessingBorrower CommunicationOperational SupportFast-Paced EnvironmentResults-Driven

About the role

Key responsibilities & impact

Provide direct sales and operational support to Loan Officers
Coordinate loan files from application through processing submission
Collect, review, and organize required loan documentation
Serve as a point of contact for borrowers
Deliver exceptional customer service through proactive communication
Manage and monitor loan officer pipelines
Maintain accurate loan records and update systems regularly

Requirements

What you’ll need

4-year college degree
Strong organizational, time management, and prioritization skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
Exceptional customer service and communication skills, including professional written, verbal, and active listening abilities.
Ability to learn quickly, adapt to changing priorities, and thrive in a team-oriented, results-driven environment.
Strong attention to detail with the ability to analyze information, identify issues, and exercise sound judgment when resolving problems.
Proficiency with computer applications and technology, with the ability to efficiently learn and navigate loan origination systems and other business software.
Working knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Teams.

Benefits

Comp & perks

Medical
Dental
Vision
Life
401K match
PTO
Sick Time
10 Paid Holidays
Remote work opportunities