Encompass Administrator, Developer
Cascade Financial Services
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Recommending system changes and optimizations.
- Performing system analysis to determine the impact of proposed solutions.
- Writing functional specifications, change requests, test plans, and training documentation.
- Designing & Implementing solutions by creating new workflows, input forms, codebase assemblies, plugins, and standalone applications (including C# and .NET).
- Performing QA testing and coordinating user acceptance testing (UAT).
- Designing, documenting, configuring, testing & deploying approved Change Requests and enhancements to system functionality.
- Managing integration of 3rd party vendors and services.
- Creating custom fields, documents, and data entry forms.
- Maintaining users, roles, profiles, security settings, and loan access settings.
- Maintaining Loan Setup settings as applicable to ongoing business needs.
- Maintaining complete document library, building custom documents as needed, and maintaining eFolder settings to ensure preservation of a complete paperless environment with requisite document retention.
- Assisting Compliance and Security in ensuring Encompass functions consistently in accordance with applicable laws and regulations relating to mortgage lending and information security.
- Researching changes in upcoming versions of Encompass and other integrated applications.
- Providing recommendations when necessary to enhance efficiency and productivity.
- Performing routine review of code, configuration, data, and usage to ensure long-term viability, integrity, and adoption of the program.
- Collaborating with project managers, business analysts, developers, and subject matter experts for enhancement requests.
- Providing technical documentation on all process, feature, and workflow changes for proper communication to end users.
- Working to identify training needs on new enhancements and frequent problem areas.
- Creating & Maintaining report library and building custom reports as necessary for business groups.
- Maintaining business rules for data entry, workflow progression, and regulatory compliance as requested by each business group.
- Preparing reporting for regulatory examination processes including electronic submission of data to regulatory agencies.
- Ensuring compliance with mortgage regulations and security standards.
- Proposing automation and efficiency improvements, including AI-based solutions.
Requirements
- Expert-level experience with Encompass 360 administration.
- Strong proficiency in C# and .NET development.
- Familiarity with software development life cycles and best practices.
- Awareness of AI trends and ability to identify practical applications.
- In-depth understanding of the mortgage industry and full loan lifecycle.
- Advanced coding business rules experience with Encompass.
- Committed to continuous learning and resourcefulness, with the ability to dig into challenges, identify solutions, and engage others for guidance.
- Ability to adapt to changing priorities and work collaboratively.
- Experience independently designing and implementing solutions to complex problems.
- Experience with Project Management and ticketing software.
Benefits
- Medical
- Dental
- Vision
- Life
- 401K match
- PTO
- Sick Time
- 10 Paid Holidays
- Remote work opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
C#.NETEncompass 360 administrationQA testingsystem analysisfunctional specificationschange requestsdata entry formscoding business rulesautomation solutions
Soft skills
continuous learningresourcefulnessproblem-solvingcollaborationadaptabilitycommunicationtraining needs assessmentproject managementengagementrecommendation skills