Customer Service Representative, Call Center - PWD
Carrefour Marketplace
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Provide voice-based customer service to customers in a warm and empathetic manner
- Proactively offer our financial products and services
- Meet and exceed sales targets
- Welcome customers, resolve inquiries, and handle requests with excellence
Requirements
- High school diploma or equivalent
- Sales experience is a plus
- Availability to work a 6x1 schedule (Monday to Saturday)
- Internet with a minimum speed of 10 Mbps and a wired Ethernet connection for desktop use
Benefits
- Meal allowance: R$24.25 per day
- Medical and dental insurance
- Incentive campaigns/programs
- Equipment provided: Desktop computer
- Flexible breaks
- Semi-annual profit-sharing (PLR)
- Internet allowance
- Structured development program and career path
- Inclusive and respectful work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceempathyproactivesalescommunicationproblem-solvinginquiry resolutionrequest handlingexcellencewarmth
Certifications
high school diploma