Carrefour Marketplace

Voice Customer Service Operator – Commercial Call Center

Carrefour Marketplace

full-time

Posted on:

Location Type: Remote

Location: Brazil

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Provide voice-based customer service in a humanized and empathetic manner, focusing on personalized solutions to meet customer needs;
  • Offer our financial products and services dynamically with the goal of building customer loyalty and ensuring the best outcome for the client;
  • Achieve and exceed sales targets, with the opportunity to earn performance-based rewards;
  • Welcome customers, resolve questions, and handle requests with excellence, ensuring complete customer satisfaction.

Requirements

  • High school diploma
  • Sales experience is a plus
  • Availability to work a 6x1 schedule (Monday to Saturday)
  • Internet with a minimum speed of 10 Mbps and a wired Ethernet connection for desktop use.
Benefits
  • Meal voucher (VR) BRL 24.25 per day
  • Medical and dental assistance
  • Incentive campaigns
  • Equipment - Desktop computer
  • Flexible breaks
  • Semi-annual profit sharing (PLR - Participation in Profits and Results)
  • Internet allowance
  • Structured development program and career plan
  • Inclusive and respectful work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceempathypersonalized solutionscustomer loyaltysales achievementcustomer satisfactionproblem resolutioncommunication
Certifications
high school diploma