Support Systems and Data Administrator

Caritas Australia

Supporter Systems and Data Administrator for Caritas Australia improving Salesforce and supporter systems. Taking ownership of technologies to contribute to positive change for communities in need.

Posted 7/14/2026full-timeMascot • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce NPSP and Marketing Cloud administration, focusing on system enhancements, data governance, and user support. Proven ability to deliver effective campaign execution through technical configuration and automation.

Highest-signal resume keywords

Salesforce AdministrationMarketing Cloud ExperienceData GovernanceSystem EnhancementsUser Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce NPSPCRM AdministrationAutomationIntegrationsData ManagementSegmentationTechnical ConfigurationCampaign Execution

Soft Skills

CommunicationCollaborationUser Support

Tools & Technologies

Marketing Automation Platform

Certifications & Qualifications

Relevant Tertiary Qualification

Industry Keywords

System GovernanceData IntegrityContinuous Improvement

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage and maintain Salesforce NPSP, Marketing Cloud and related supporter systems to ensure they are reliable, secure and fit for purpose
Deliver system enhancements through configuration, automation and integrations that improve efficiency and capability
Support campaign delivery through data management, segmentation, technical configuration and campaign execution
Maintain system governance, documentation and data integrity to ensure reliable, compliant platforms
Train and support users while driving continuous improvements to system usability and effectiveness

Requirements

What you’ll need

Extensive Salesforce or comparable CRM administration experience
Experience with automation, integrations and system enhancements across a broader technology stack
Marketing Cloud or marketing automation platform experience
Strong data governance and system administration capability
Excellent communication, collaboration and user support skills
Relevant tertiary qualification or equivalent experience

Benefits

Comp & perks

Advance your career within the International Aid & Development sector with a focus on professional development and on the job learning opportunities
Hybrid working arrangements, to support your work/life balance
Enjoy the perks of our state of the art modern office located in Mascot, with a free full equipped Gym
Generous leave benefits including wellbeing, birthday, and 14 weeks of gender-neutral parental leave
Not-for-Profit salary packaging offered