Assistant Clinical Director – Queens Office

CareSource

Assistant Clinical Director responsible for managing daily care coordination activities at CareSource in Queens, ensuring quality service and regulatory compliance. Involves staff management, policy development, and community representation.

Posted 5/29/2026full-timeQueens • New York • 🇺🇸 United StatesLead💰 $113,000 - $197,700 per yearWebsite

About the role

Key responsibilities & impact

responsible for managing the day-to-day activities of care coordination
ensures delivery of quality service and performance of the staff and team
provides support to the team for care management issues, problem resolution, complaint resolution and other member services related issues
manages and coordinates the activities of RSH MLTC care coordination team
performs all duties inherent in the managerial role
ensures compliance, consistent with health rules of the New York State Department of Health
develops policies and procedures governing client care
recruits and provides sufficient staff required to meet the Program’s responsibilities
oversees the clinical supervision of staff to assure standards of care are met
represents Program to community
performs outreach, marketing and liaison responsibilities

Requirements

What you’ll need

Bachelor's degree in nursing required
Master's degree in nursing or healthcare related field preferred
3 years experience in home care, care management or related field required
previous experience with NY State regulations regarding Medicaid, Managed Long Term Care Health Plans required
previous management experience preferred
Proficiency in Microsoft Office products, specifically Word and Excel
ability to define problems, collect data, establish facts and draw conclusions
demonstrated knowledge of Medicare and Medicaid regulations
knowledge of applicable Federal, State and Local regulations
ability to effectively communicate information to chronically ill / geriatric members
demonstrated ability to integrate age specific requirements with individual developmental, mental, social and cultural needs
Active, unrestricted Registered Nurse (RN) license in state or practice required
Case Manager Certification preferred

Benefits

Comp & perks

bonuses tied to company and individual performance
substantial and comprehensive total rewards package
health insurance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

care coordinationproblem resolutioncomplaint resolutionpolicy developmentclinical supervisiondata collectionMedicare regulationsMedicaid regulationsMicrosoft Officestaff recruitment

Soft Skills

communicationleadershiporganizationaloutreachmarketingteam supportanalytical thinkinginterpersonal skillsconflict resolutioncommunity representation

Certifications

Registered Nurse (RN) licenseCase Manager Certification