Behavioral Health Case Manager

CareSource

Behavioral Health Case Manager supporting members' needs in collaboration with inter-disciplinary care teams in Massachusetts. Engaging members for effective care planning and resource coordination.

Posted 5/28/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesJunior💰 $54,500 - $87,300 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with members of an inter-disciplinary care team (ICT) to meet the needs of members admitted to behavioral health facilities or receiving behavioral health services
Engage the member and complete a health and psychosocial survey
Participate in development of an individualized care plan (ICP)
Identify and manage barriers to achievement of care plan goals
Coordinate, communicate and collaborate with the member and the ICT in order to achieve goals and maximize positive member outcomes
Educate the member/caregivers about risk conditions, community resources, insurance benefits, etc.
Document care coordination activities and member response in a timely manner

Requirements

What you’ll need

Bachelor's Degree in a healthcare related field required
One (1) year of experience working with individuals with behavioral health conditions in a case management/care coordination capacity required
Three (3) years of experience in a healthcare field (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) required
Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel
Ability to communicate effectively with a diverse group of individuals
Strong understanding and respect of all cultures and demographic diversity
Ability to interpret and implement current research findings
Critical listening and thinking skills
Decision making and problem solving skills

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementcare coordinationhealth and psychosocial surveyindividualized care plandischarge planninghome health managementcommunity health managementresearch interpretation

Soft Skills

effective communicationcultural competencecritical listeningcritical thinkingdecision makingproblem solving

Certifications

Bachelor's Degree in healthcare related field