Team Lead, Configuration Testing – SDET, Facets, AI, RPA
CareSource
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $83,000 - $132,800 per year
Job Level
About the role
- Responsible for day-to-day activities surrounding the knowledge and insight around testing of medical benefits, provider reimbursement, letters, claims workflow and clinical editing
- Guide and direct successful completion of daily tasks
- Responsible for onboarding, training and development of staff
- Prioritize all work, requests and activities
- Escalate any area of significant resource contention along with recommendation for resolution
- Track issues and status to ensure proper follow-up, coordination with business area and provide solutions
- Update project that configuration is involved with and coordinate any needed changes with manager
- Provide management with ticket dashboards
- Identify root cause of issues and appropriate pro-active resolution to reduce tickets in the future
- Perform any other job duties as requested
Requirements
- Bachelor's Degree or equivalent years of relevant work experience is required
- Minimum of three (3) years of health plan business or systems solutions experience is required
- Exposure to Facets or equivalent system is preferred
- Prior supervisory experience is preferred
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development
- Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
health plan business experiencesystems solutions experiencetesting of medical benefitsprovider reimbursementclaims workflowclinical editingroot cause analysisticket management
Soft Skills
leadershiptraining and developmentprioritizationproblem-solvingcommunication
Certifications
Bachelor's Degree