LTSS Business Process Analyst IV
CareSource
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $92,300 - $161,600 per year
Job Level
SeniorLead
Tech Stack
Azure
About the role
- Establish and maintain strong relationships with senior stakeholders to understand business goals and drive alignment on strategic initiatives
- Collaborate with executive leadership, IT, product management, and other departments to ensure cohesive strategy execution and successful implementation of requirements
- Review project artifacts such as business cases, contracts and architectural diagrams to ensure alignment with business objectives and requirements
- Identify, sequence, create, and maintain Epics throughout their lifecycle, ensuring traceability and alignment with strategic objectives
- Operate cross-functionally across teams and business areas to coordinate updates for Epics and Features
- Oversee Epic and Features throughout their lifecycle for multiple high-impact projects and programs
- Lead teams in complex requirements elicitation efforts using advanced facilitation and modeling techniques
- Ensure comprehensive requirements documentation and traceability that aligns with strategic objectives according to corporate standards
- Provide leadership and mentorship to business analysts and project teams, fostering a culture of knowledge sharing, professional growth, and continuous improvement
Requirements
- Bachelor's degree required
- Master's degree preferred
- Equivalent years of relevant work experience may be accepted in lieu of required education
- Seven (7) years of experience in requirements management required
- Experience working with Azure DevOps, Service Now, JIRA, Modern Requirements, or equivalent suite of business requirements management tools and software development processes, including hybrid/agile required
- Proficient in Microsoft Office tools, including Word, Excel, and Visio
- Exceptional analytical thinking and problem-solving skills
- Extensive knowledge of IT development cycle and Agile Framework
- Deep understanding of a project lifecycle, including processes, techniques, and tools
- Strong interpersonal skills and proven ability to establish effective working relationships with stakeholders at all levels
- Exceptional written and verbal communication skills
- Ability to work independently and within a team environment
- Effective decision-making and problem-solving skills with close attention to detail
- Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency
- Customer service oriented
Benefits
- May qualify for a bonus tied to company and individual performance
- Comprehensive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements managementAgile Frameworkproject lifecycleanalytical thinkingproblem-solvingfacilitation techniquesmodeling techniquesrequirements documentationtraceabilitybusiness analysis
Soft skills
interpersonal skillscommunication skillsleadershipmentorshipteam collaborationdecision-makingtime managementcustomer service orientationknowledge sharingprofessional growth
Certifications
Bachelor's degreeMaster's degree