Manager, Process Improvement

Carelon Global Solutions Philippines

Manager Process Improvement leading strategic transformation initiatives at Carelon Global Solutions. Analyzing data, diagnosing issues, and implementing operational efficiency improvements.

Posted 5/27/2026full-timeBengaluru • 🇮🇳 IndiaJuniorWebsite

About the role

Key responsibilities & impact

Lead and support high-impact business transformation programs across the organization, aligning with business objectives and delivering on MBOs/goals for assigned portfolios.
Build strong relationships with senior leaders, initiative owners, and partner ecosystems to influence decision-making and ensure seamless execution.
Drive the full lifecycle of transformation projects—Discover, Design, and Deploy—prioritizing initiatives that deliver maximum business value.
Apply advanced process reengineering, Lean Six Sigma, and Design Thinking principles to conceptualize and implement innovative solutions.
Conduct market research, develop Points of View (PoVs) on emerging trends in the healthcare value chain, and recommend strategies to enhance consumer experience.
Champion quality frameworks, risk management, and operational controls while leveraging benchmarking and best practices to sustain improvements.

Requirements

What you’ll need

MBA/Masters from a tier 1 business school or bachelor’s degree in engineering/science from a tier I recognized university
Healthcare Certifications and Six Sigma Green Belt are good to have but not mandatory
Minimum 8 years of overall work experience.
Exposure in US healthcare is an added advantage.
Prior experience in consulting firms/customer-facing environment and internal strategy teams is a plus
Experience in assessment and implementation of large transformation projects
Current state assessment, problem-framing, data analysis and insight generation, root cause analysis, Process reengineering and optimization, target state design and solution prioritization
Financial modeling, value case development, and ROI analysis
Expertise in MS Office, Visio, Data analysis

Benefits

Comp & perks

Extensive focus on learning and development
An inspiring culture built on innovation, creativity, and freedom.
Holistic well-being
Comprehensive range of rewards and recognitions
Competitive health and medical insurance coverage
Best-in-class amenities and workspaces
Policies designed with associates at the center.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process reengineeringLean Six SigmaDesign Thinkingdata analysisfinancial modelingROI analysiscurrent state assessmentroot cause analysissolution prioritizationtarget state design

Soft Skills

relationship buildinginfluencing decision-makingcommunicationleadershiporganizational skillsproblem-framinginsight generationchampioning quality frameworksrisk managementoperational controls

Certifications

MBAMastersSix Sigma Green Belthealthcare certifications