Associate Director, Change Management

Carelon Global Solutions Philippines

Associate Director leading change and program management at Carelon Global Solutions in India. Driving transformational initiatives across global platforms, systems, and applications for healthcare operations.

Posted 5/19/2026full-timeGurugram • 🇮🇳 IndiaSeniorWebsite

About the role

Key responsibilities & impact

Lead the strategic vision, design, and execution of change and programs involving transformation across global platforms, systems, applications, tools, and technologies
Ensure consistent and proactive engagement with senior leadership, cross-functional teams, and impacted stakeholders to build trust, reduce resistance, and drive adoption of change initiatives
Govern Strategic Initiatives Across Business Units involving program management for critical initiatives spanning CGS, Carelon, and Commercialization customers
Build Ecosystems for Thought Leadership and Capability Development
Demonstrated ability to strategically partner with multiple internal and external stakeholders to achieve superior results.

Requirements

What you’ll need

18–20 years of experience in large multinational corporations and/or leading IT services firms
8–10 years of hands-on expertise in change & program management reporting and delivering impactful outcomes
B. Tech, MBA or Master’s degree
Certification in relevant process areas of change and program management
Good knowledge of Healthcare or BFSI domain
Skilled in collaborating with cross-functional and technology teams to deliver integrated and business-aligned solutions
Strong ability to translate business needs into process or technology-enabled solutions
Experience in managing strategic change management in complex matrix structures driving impactful outcomes
Experience as a Program and Change Manager managing large changes and programs focused on driving transformation.

Benefits

Comp & perks

Competitive health and medical insurance coverage
Extensive focus on learning and development
Comprehensive range of rewards and recognitions
Best-in-class amenities and workspaces
Policies designed with associates at the center

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementprogram managementstrategic planningimpact reportingprocess developmenttechnology-enabled solutionstransformation managementstakeholder engagementcross-functional collaborationmatrix management

Soft Skills

leadershipcommunicationtrust buildingresistance reductionstrategic partnershipproblem solvingadaptabilityinfluencenegotiationteamwork

Certifications

change management certificationprogram management certification