Housing Officer

Carbon Valley Heating and Air

Housing Officer supporting successful tenancies and neighbourhood improvement. Delivering responsive customer services for Clyde Valley Group, a social housing association.

Posted 8/12/2026full-timeMotherwell • 🇬🇧 United KingdomMid-LevelSenior💰 £42,707 - £46,895 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing responsive housing management services, supporting successful tenancies, and engaging customers in neighbourhood improvement initiatives to enhance overall customer satisfaction.

Highest-signal resume keywords

Responsive Housing ManagementSuccessful Tenancy SupportCustomer EngagementNeighbourhood ImprovementCustomer Satisfaction Enhancement

About the role

Key responsibilities & impact

Provide an efficient, effective and responsive housing management service to CVG customers
Support customers to sustain successful tenancies
Involve customers in improving neighbourhoods
Raise customer satisfaction

Requirements

What you’ll need

Experienced-level candidate
Must meet all essential requirements for the post
Commitment to providing responsive housing management services
Ability to support successful tenancies
Ability to involve customers in neighbourhood improvement
Ability to contribute to improved customer satisfaction

Benefits

Comp & perks

Generous holidays
Flexible working arrangements
On-site gym
Training and development opportunities
Competitive remuneration and benefits package
Reasonable adjustments during recruitment and, if hired, to where and how you work