Functional Business Analyst

Capstone Integrated Solutions

Functional Business Analyst bridging business and implementation teams at major retail organization. Supporting MFP platform implementation with strong retail planning knowledge and UAT facilitation.

Posted 5/28/2026contractRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Partner with business stakeholders to document, validate, and refine MFP business processes and workflows.
Lead and facilitate User Acceptance Testing (UAT): write test scripts, coordinate testing sessions, track defects, and drive resolution.
Develop and deliver end-user training materials including job aids, quick reference guides, and instructor-led training sessions.
Create and maintain use cases, business requirements documentation, and functional specifications aligned with the MFP implementation.
Act as a subject-matter resource to end users during go-live and hypercare periods, answering functional questions and escalating issues appropriately.
Collaborate closely with technical consultants and vendors to translate business needs into system configuration requirements.
Support change management activities including stakeholder communication, impact assessments, and readiness reviews.
Facilitate working sessions and workshops with planning, merchandising, and finance teams to gather requirements and validate solution design.
Assist with data validation and reconciliation to ensure planning outputs align with business expectations.
Contribute to future-phase demand forecasting implementation as the engagement progresses (Board / Tulio).

Requirements

What you’ll need

Hands-on experience with Merchandise Financial Planning (MFP): understands the end-to-end process including seasonal planning, open-to-buy, margin planning, and inventory targets.
Strong background in retail planning or retail operations — the client explicitly values industry knowledge over tool knowledge.
Demonstrated experience supporting or leading UAT in a retail systems implementation context.
Ability to develop clear, user-friendly training content and facilitate training sessions for non-technical retail business users.
Proven experience writing use cases, business requirements, and functional documentation.
Client-facing communication skills — comfortable presenting to planners, merchants, and finance leadership.
Comfortable working in a hybrid or remote model aligned to Eastern Time business hours.

Benefits

Comp & perks

Competitive salary based on experience
Work Location: Remote (mostly)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Merchandise Financial Planning (MFP)User Acceptance Testing (UAT)business requirements documentationfunctional specificationsdata validationreconciliationdemand forecastingtraining content developmenttest script writingimpact assessments

Soft Skills

client-facing communicationfacilitationcollaborationproblem-solvingtraining facilitationstakeholder communicationorganizational skillsadaptabilityleadershipinterpersonal skills