Administrative Assistant

Capitol Lien

Providing office support through reception, order processing, and customer communication in St. Paul.

Posted 7/28/2026full-timeSt. Paul • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills and attention to detail while providing exceptional customer service. Proficient in managing order processing and maintaining accurate communication with clients and coworkers.

Highest-signal resume keywords

Order ProcessingCustomer ServiceAnalytical ThinkingAttention to DetailProfessional Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order EntryData AnalysisOrder Tracking SystemsMail SortingResearch Skills

Soft Skills

InitiativeCooperative AttitudeDependabilityIntegrityProfessional Demeanor

Tools & Technologies

Processing SoftwareEmail CommunicationPhone Etiquette

Industry Keywords

Public Records IndustryClient CommunicationDue DiligenceQuality StandardsCustomer Needs Assessment

About the role

Key responsibilities & impact

Provide office support company-wide via reception duties, service of process intake, mail sorting and intake, processing some corporate orders, processing corporate work, answering phone calls, receiving, responding to, and distributing incoming order emails, and performing research work when needed.
Professionally respond to phone calls, voicemail, and email inquiries;
Complete order entry into appropriate processing software in a timely and accurate manner;
Communicate with clients regarding order status and any information needed to complete the order;
Update order tracking systems with all order status changes, issues, and client communications regarding orders;
Track and maintain order audit logs;
Actively assist customers and employees to provide excellent customer service and ensure that all client special instructions and requests are followed;
Review, receive, and otherwise obtain information from any and all relevant sources in relation to services within the public records industry;
Provide information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person;
Develop and maintain professional, constructive, and cooperative working relationships with others;
Provide excellent customer service during every client interaction & uphold professional demeanor and dialogue with clients;
Maintain work queues and ensure that all orders are handled appropriately before leaving for the day.
Update notes for all orders and keep clients informed of any changes in order status;
Complete all orders in a timely fashion while ensuring that “due diligence” is adhered to;
Ensure that all client special requests and instructions are followed;
Contact clients for any order that may not be completed by the assigned due date or that requires additional information to be completed;
Organize and prioritize orders based on due date or special requirements, i.e., rush orders, special projects, etc.;
Maintain professional and courteous communications with clients and coworkers, using proper email and phone etiquette;
Analyze information and evaluate results to determine the best solution for the client and Capitol Lien;
Carefully review all results to ensure accuracy, including proper fees, spelling, and grammar, are submitted to the client by the preferred method of transmittal;
Be mindful of financial resources;
Keep the department supervisor informed of workload status and availability to assist coworkers;
Remain current on industry information, tools, and technology and apply new knowledge to daily tasks;
Assist with supply ordering.
Perform any additional duties, tasks, and responsibilities as assigned.

Requirements

What you’ll need

Thrive in an analytical role, analyzing information and using logic to address work-related issues;
Show initiative and willingness to take on responsibilities and challenges;
Analytical thinker with experience in identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;
Respectful and cooperative attitude;
Uphold a professional demeanor and acumen at all times;
Knowledge of principles and processes for providing exceptional customer service, including customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and supporting staff when difficult situations arise;
Managing one's own time;
Attention to detail and accuracy;
Reliable, responsible, and dependable;
Perform duties with integrity, honesty, and ethics;
Professional written and oral communications skills;
Knowledge of rules of composition, grammar, and spelling.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Capitol Lien Website LinkedIn All Job Openings 51 - 200 employees Founded 1990 ⚖️ Legal 🏠 Real Estate 💸 Finance Legal
Real Estate
Finance Capitol Lien is a provider of hand-sourced due diligence and risk mitigation services to businesses and professionals nationwide. It performs comprehensive research and reporting on UCCs, tax liens, court records, corporate filings, real estate searches, and offers registered agent and related filing services. Clients — primarily legal, financial, real estate and corporate professionals — rely on Capitol Lien’s personalized support, nationwide correspondent network, and its Database Direct web-based system for online UCC filing and state-level searches. The company emphasizes accurate, timely results and customized searches to help mitigate client risk. Administrative Assistant 🔥 1 hour ago 🏢 St. Paul – Onsite 💵 $20 - $24 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 📋 Administrative Assistant Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide office support company-wide via reception duties, service of process intake, mail sorting and intake, processing some corporate orders, processing corporate work, answering phone calls, receiving, responding to, and distributing incoming order emails, and performing research work when needed.
Professionally respond to phone calls, voicemail, and email inquiries;
Complete order entry into appropriate processing software in a timely and accurate manner;
Communicate with clients regarding order status and any information needed to complete the order;
Update order tracking systems with all order status changes, issues, and client communications regarding orders;
Track and maintain order audit logs;
Actively assist customers and employees to provide excellent customer service and ensure that all client special instructions and requests are followed;
Review, receive, and otherwise obtain information from any and all relevant sources in relation to services within the public records industry;
Provide information to supervisors, coworkers, and subordinates by telephone, in written form, e-mail, or in person;
Develop and maintain professional, constructive, and cooperative working relationships with others;
Provide excellent customer service during every client interaction & uphold professional demeanor and dialogue with clients;
Maintain work queues and ensure that all orders are handled appropriately before leaving for the day.
Update notes for all orders and keep clients informed of any changes in order status;
Complete all orders in a timely fashion while ensuring that “due diligence” is adhered to;
Ensure that all client special requests and instructions are followed;
Contact clients for any order that may not be completed by the assigned due date or that requires additional information to be completed;
Organize and prioritize orders based on due date or special requirements, i.e., rush orders, special projects, etc.;
Maintain professional and courteous communications with clients and coworkers, using proper email and phone etiquette;
Analyze information and evaluate results to determine the best solution for the client and Capitol Lien;
Carefully review all results to ensure accuracy, including proper fees, spelling, and grammar, are submitted to the client by the preferred method of transmittal;
Be mindful of financial resources;
Keep the department supervisor informed of workload status and availability to assist coworkers;
Remain current on industry information, tools, and technology and apply new knowledge to daily tasks;
Assist with supply ordering.
Perform any additional duties, tasks, and responsibilities as assigned. 🎯 Requirements
Thrive in an analytical role, analyzing information and using logic to address work-related issues;
Show initiative and willingness to take on responsibilities and challenges;
Analytical thinker with experience in identifying the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems;
Respectful and cooperative attitude;
Uphold a professional demeanor and acumen at all times;
Knowledge of principles and processes for providing exceptional customer service, including customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and supporting staff when difficult situations arise;
Managing one's own time;
Attention to detail and accuracy;
Reliable, responsible, and dependable;
Perform duties with integrity, honesty, and ethics;
Professional written and oral communications skills;
Knowledge of rules of composition, grammar, and spelling. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs