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Account Coordinator
Capital RxAccount Coordinator supporting PBA account teams at Judi Health. Enhancing client satisfaction and helping with day-to-day tasks in healthcare solutions.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Support implementation and client management teams with all day-to-day client requirements
- Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations
- Analyze incoming client requests and work with internal and external teams to complete required plan documentation
- Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent
- Lead pre- and post-implementation quality assurance and testing to validate coding accuracy
- Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address
- Handle and resolve sponsor and member issues, escalating as needed
- Research and respond to claims processing and system configuration inquiries
- Coordinate integration of other data inputs into client management processes
- Collaborate cross functionally to support general client operations, as required
Requirements
What you’ll need- Undergraduate bachelor’s degree, with record of strong academic performance or equivalent job experience
- 1+ years of proven experience in PBM / health plan, benefits consulting, healthcare
- Track record of building trusting internal and external relationships
- Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
- Experience working with structured and unstructured data
- Proficient in Microsoft Office, SQL a bonus
- Ability to balance multiple complex projects simultaneously
- Exceptional written and verbal communication skills
- Extremely flexible, highly organized, and able to shift priorities easily
- Attention to detail & commitment to delivering high quality work product
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible work arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisquality assuranceclaims processingsystem configurationproject managementdocumentationbenefit managementeligibility managementpricing implementationnetwork implementation
Soft Skills
relationship buildingcross-functional collaborationtime managementcommunicationflexibilityorganizationattention to detailproblem-solvingleadershipcommitment to quality