Account Executive, PBM

Capital Rx

Account Executive managing commercial client relationships in healthcare sector. Overseeing large accounts while fostering relationships and ensuring client satisfaction.

Posted 5/6/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $129,600 - $204,500 per yearWebsite

About the role

Key responsibilities & impact

Provide oversight of commercial clients within the health system, employer, labor/union and public verticals for large/jumbo accounts (approximately >15,000+ lives, subject to fluctuate due to the needs of the business)
Serve as the relationship liaison on assigned book of business, incorporating internal support where and when needed to the foster relationship with influencers and decision makers at the plan
Develop relationship strategy plans, with support of clinical account manager and operations manager
Support member and client satisfaction execution and net promoter score goals
Provide deep and approachable trend management recommendations with support of reporting
Maintain thorough knowledge of contractual obligations assigned book of business, including financials, performance guarantees, terms, and regulatory/compliance
Lead client renewal process, including contract management
Lead ownership of performance guarantee reporting and maintenance
Lead regulatory and compliance components
Interpret current pharmacy and healthcare trends, and meet with clients to provide proactive recommendations for plan management; find ways of adding value to the client curating offerings tailored to the client’s specific needs
Identify and contribute to process improvement efforts across Capital Rx
Assemble internal resources to overcomes challenges
Anticipates customer needs and proactively identifies new opportunities within assigned accounts
Comprehensive knowledge of our business, including products and services. Strong ability to field questions from the client side, answer them and answer them correctly
Review and advise on JUDI product roadmap to ensure current priorities and milestones will meet the client expectation
Other duties as assigned
Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance

Requirements

What you’ll need

5+ years’ experience in the healthcare industry and/or pharmacy benefits experience
Bachelor’s or advanced degree in health administration, business, or relevant professional experience
PharmD preferred, but not required
Exceptional business acumen skills
Strong clinical knowledge and expertise
Strong data analysis and presentation skills
Financial and statistical reporting knowledge and experience
Project management experience preferred
Ability to exercise considerable judgement, maintain confidentiality, and act in a diplomatic manner
Travel is estimated to not exceed 25% in the busiest times of year
Progressive staff management experience
An educator who is trustworthy and willing to share information and serve as a mentor
Ability to independently identify, research and resolve issues
A person who can relate to people at all levels of an organization and possesses excellent communication skills
An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute
A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
A strategic planner with sound technical skills, analytical ability, good judgement, and strong operational focus
Ability to work with peers in a team effort
Demonstrated ability to manage multiple priorities and deadlines
Ability to work extended hours, weekends, and holidays pursuant with industry demands
Proficient in Microsoft Office and industry related software programs.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisfinancial reportingstatistical reportingproject managementclinical knowledgehealthcare trendscontract managementperformance guarantee reportingprocess improvementrelationship strategy development

Soft Skills

business acumencommunicationconflict resolutionstrategic planningjudgementmentorshipteam collaborationcustomer needs anticipationproblem-solvingconfidentiality

Certifications

PharmDBachelor’s degree in health administrationadvanced degree in business