Monitors for changes in existing business processes and updates documentation accordingly - Finds new opportunities for process developments and improvements
Intake, analyze and manage requests from stakeholders
Proactively reviews business processes and data to develop subject matter expertise of processes supported by our team
Drives root-cause-analysis and resolution of data and processes issues/errors by partnering with key stakeholders
Supports analytical, problem-solving functions by defining and documenting specifications pertinent to all departmental processes
Analyzes business workflow and system needs for conversions and migrations to ensure that government submissions, recovery, and cost savings regulations are met
Prepares end user documentation and training materials as needed
Support government data submission processes by analyzing complex data issues using data from internal and external sources
Improve government data submission processes by reviewing and synthesizing state and federal recourses, consolidating into comprehensive business requirements documents
Support creation of intake request to enhance existing processes by gathering requirements and level setting with stakeholders on required processes
Develop and set up performance metrics for stakeholder distribution
Performs root cause analysis of government data processing and submission issues; develops recommendations based on data and industry knowledge

Requirements

3+ years of healthcare experience
3+ years of business process analysis, preferably in healthcare
3+ years of experience with Government Exchange programs
Demonstratable knowledge of SQL, Excel, and flow-charting tools
Experience with implementation/project management
Experience working with cross-functional teams
Extremely flexible, highly organized, excellent communication and able to shift priorities easily
Attention to detail & commitment to delivering high-quality work product
Comfort or experience in a fast-paced, growing environment
Intellectual and professional curiosity
Familiarity with the agile framework/Certified Scrum Product Owner preferred
Bachelor’s degree in Business Administration, Data Analytics, Computer Science or 3+ years of relevant experience.

Benefits

Flexible work arrangements
Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SQLExcelflow-charting toolsbusiness process analysisdata analysisroot cause analysisperformance metricsgovernment data submissionproject managementrequirements gathering

Soft Skills

communicationorganizational skillsflexibilityattention to detailproblem-solvingintellectual curiosityprofessional curiosityability to shift prioritiescollaborationstakeholder management

Certifications

Certified Scrum Product Owner