Health Navigator, LPN

Capital Blue Cross

Health Navigator coordinating healthcare services and community resources for members. Collaborating with interdisciplinary teams to improve member health outcomes and experiences.

Posted 6/26/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $47 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with members, family, healthcare providers, community resources, and other members of the healthcare team to coordinate services
Identify, facilitate, and secure access to needed healthcare, social services benefits, and community resources
Assist members with navigating the steps along the path to efficient and effective care
Actively monitor calls, conduct outgoing calls, and respond to voice mail requests in a timely manner
Identify and assess members’ medical, behavioral, social, emotional, and financial needs
Conduct health education
Build relationships with members, their families, and caregivers

Requirements

What you’ll need

At least three (3) years’ recent/related experience working in health and wellness promotion
Behavioral Health experience beneficial but not required
Patient Navigation certification preferred or obtained within 1-year employment
Licensed Practical Nurse active license or degree in healthcare related field and 3 years of experience directly related to the duties and responsibilities specified
Proficiency in Microsoft Office Products
Critical thinking and problem-solving skills
Knowledgeable on how to navigate all aspects of medical, behavioral, and social systems
Knowledge of current and emerging medical treatment modalities and best practice guidelines

Benefits

Comp & perks

Medical, Dental & Vision coverage
Retirement Plan
Generous time off including Paid Time Off
Holidays
Volunteer time off
Incentive Plan
Tuition Reimbursement
Supportive colleagues and flexible environment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient Navigation certificationLicensed Practical Nursehealth educationbehavioral health experienceknowledge of medical treatment modalitiesknowledge of best practice guidelines

Soft Skills

critical thinkingproblem-solvingrelationship buildingcommunicationcollaboration

Certifications

Patient Navigation certification